Privacy policy

🔐 Privacy Policy

At Luxsmerch, your privacy and trust are essential to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

By using our website, you agree to the practices described below.

🧾 Information We Collect

1. Personal Information

We collect the following information when you place an order, create an account, or contact us:

  • Full name

  • Email address

  • Shipping and billing address

  • Phone number (SMS only)

  • Payment information (processed securely via Stripe)

2. Non-Personal Information

We may automatically collect technical data including:

  • IP address

  • Browser type

  • Operating system

  • Referring pages and URLs

  • Pages viewed and time spent on the site

  • Date and time of visits

🛠️ How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Send order confirmations and shipping updates

  • Provide customer support

  • Improve website functionality and user experience

  • Send promotional emails (you can opt out anytime)

  • Detect and prevent fraudulent activity or abuse

🔗 Sharing Your Information

We do not sell or rent your personal data. We may share information only in the following situations:

  • With trusted third-party service providers (e.g., Stripe for payments, shipping carriers)

  • To comply with legal obligations

  • In the event of a business transfer, such as a merger or acquisition

🔒 Data Security

We are committed to keeping your data secure through:

  • SSL encryption during payment and data transmission

  • Access controls, limiting personal data access to authorized personnel only

  • Routine security checks and vulnerability updates

📋 Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate or incomplete information

  • Request deletion of your data (where legally permissible)

  • Opt out of marketing emails

To exercise any of your rights, please contact us at support@luxsmerch.com.

🍪 Cookies

Our site uses cookies and similar technologies to:

  • Save your preferences

  • Monitor website performance

  • Analyze site usage

  • Deliver personalized content

You can manage or disable cookies through your browser settings. Please note: disabling cookies may affect functionality.

🌐 Third-Party Links

Our website may contain links to external websites. We are not responsible for the content or privacy practices of those websites. Please review their privacy policies before submitting your personal data.

🔄 Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review it regularly.

📬 Contact Us

If you have any questions about this policy or need support, please contact us:

  • 📱 SMS: +1-415-449-9494

Thank you for trusting Luxsmerch.
Fashion Forward Since 2024